Channel Mastery - Ep. 88: Blair Clark, President of Canyon Bicycles USA

Today I speak with Blair Clark, president of Canyon Bicycles USA. We talk about the challenges of DTC online bike sales, and importantly, the solutions to those friction points. We discuss the importance of doing what you can, when you can for your consumers, then working endlessly to protect and nurture the loyalty that develops. It’s not just good for the consumer and Canyon, it’s good for the cycling community as a whole.

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Channel Mastery - Ep. 87: Christian Schauf, Founder & CEO of Uncharted Supply Co.

Today I talk talk with founder Christian Schauf about how Uncharted launched with the ultimate expression of consumer connectedness: crowdsourcing. This digitally-native brand is now taking the leap into the wholesale channel. We’ll discuss how content, the right team, a lot of hustle, and an unending drive to connect with your customer combine for success.

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Channel Mastery - Ep. 86: Ashley Korenblat, CEO of Western Spirit, Founder of Outerbike, & Managing Director of Public Lands Solutions

’m joined by Ashley Korenblat, the founder of OuterBike (and a host of other VERY impressive titles). The first OuterBike was a relatively radical idea: Instead of giving consumers the opportunity to demo a bike in a few circles around the parking lot, bring the bikes to iconic trails the consumer wants to ride.

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Channel Mastery - Ep. 83: Shifting Channels In The Specialty Bicycle Market

The evolution of the specialty bike market is happening fast. The learning available to all of us lies in the evolution itself. In bike, we’ve got a front-row seat to discover what’s working, and what isn’t, as an entire established industry works to modernize to meet the expectations of today’s connected consumers.

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shifting channels in the bike market - a special channel mastery series co-presented by bicycle retailer and verde brand communications

Today, I’m proud to kick off a brand-new special series of the Channel Mastery podcast created to pull the most important trends on specialty business evolution from the bike market.

Why the bike market, you ask? Well, in my opinion, it’s the perfect specialty microcosm.

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Channel Mastery - Ep. 81: Ryan Atkinson, SmartEtailing

In today’s show with Ryan, you’ll learn that many independent bike dealers and bike manufacturers are still timid about committing to ecommerce as a channel – for lots of reasons. As we’ve reported in on before on Channel Mastery, you’ll hear once again from this expert that specialty businesses NEED to expand into this realm to continue to serve your connected consumer today.But don’t worry, you don’t need to be a digital marketing expert to reap the rewards. Ryan shares today that the tools exist so that you can make all of these things happen while staying focused on your superlative customer service and cycling expertise.

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